The Student Hub live chat is available 10:00 – 16:00 Monday to Friday
Check out our dedicated support pages for more information and to find answers to your most common queries.
If you still need help, you can raise a web enquiry via the Digital Student Hub or drop in to talk to our friendly team in the Student Hub in the Business School from 09:00-16:30.
If you're struggling and need support, you can also call our 24/7 student support line on 0808 238 9888 or International: 00353 1 518 0277 which is available to all students. It offers a free, confidential service which provides emotional and practical support for concerns.
* Fields marked with an asterisk are a mandatory requirement for submitting an Student Hub ticket.
To help our agents diagnose your issue effectively, please provide us with as much detail as possible within the issue submission section.
For further assistance on submitting an issue, please see the '?' icon at the top right hand corner of the issue submission section.
Chat Transcripts and a Customer Survey will be available to download at the end of your session.